Welcome to AURA Curated Elegance. These Terms & Conditions govern your access to and use of our website and your purchase of products through our online store.

By accessing our website, browsing our products, creating an account, or placing an order, you agree to be bound by these Terms & Conditions.

1. About AURA Curated Elegance

AURA Curated Elegance is a premium clothing brand focused on timeless style, exceptional quality, and thoughtfully curated fashion.

Our current product collections include:

• T-Shirts
• Shirts

Additional categories, including pants, jackets, and hoodies, may be introduced in the future.

2. Use of Our Website

You agree to use this website only for lawful purposes.

You must not:

• Use the website for fraudulent or unlawful activities.
• Attempt to gain unauthorized access to our website or systems.
• Copy, reproduce, or misuse our website content without permission.
• Interfere with the website’s operation or security.
• Submit false, misleading, or unauthorized information.
• Use automated systems to collect website content without our permission.

We reserve the right to restrict or terminate access where we reasonably believe these Terms have been violated.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, colours, sizes, prices, and other information displayed on the website are accurate.

However:

• Actual colours may vary slightly depending on your device or screen settings.
• Product images may contain styling or presentation elements that are not included with the product.
• Minor variations in fabric, texture, stitching, or finish may occur.
• Product availability may change without prior notice.

We reserve the right to correct errors or update product information whenever necessary.

4. Product Availability

All products are subject to availability.

Adding an item to your cart does not guarantee that the product will remain available until checkout is completed.

If an ordered product becomes unavailable, we may contact you regarding the order and, where applicable, provide a refund for the unavailable item.

5. Pricing

All product prices displayed on the website are in Indian Rupees (₹) unless otherwise stated.

Prices, offers, discounts, taxes, and shipping charges may change from time to time.

The applicable price and charges presented at checkout will apply to your order, subject to applicable law.

6. Orders

When you place an order, you are making a request to purchase the selected products.

After placing an order, you may receive an order confirmation through the contact details provided by you.

An order may be cancelled or declined in circumstances including:

• Product unavailability.
• Incorrect pricing or product information.
• Suspected fraudulent activity.
• Incorrect or incomplete customer information.
• Technical or payment-related errors.
• Other circumstances permitted under applicable law.

If we cancel an order after payment has been received, the applicable amount paid for the cancelled order will be refunded through the relevant payment method or process.

7. Payment

We may provide different payment options through third-party payment service providers.

By making a payment, you confirm that:

• The payment information provided is accurate and authorized.
• You are authorized to use the selected payment method.
• You will not use fraudulent or unauthorized payment methods.

AURA Curated Elegance does not knowingly retain complete card or banking credentials beyond what is necessary through our authorized payment providers.

8. Shipping & Delivery

We aim to process and dispatch orders within the timeframe communicated on the website or during checkout.

Delivery timelines may vary depending on:

• Delivery location.
• Product availability.
• Courier/service availability.
• Weather or other unforeseen circumstances.
• Public holidays.
• Events beyond our reasonable control.

Once an order has been handed over to the delivery partner, delays caused by the courier may be outside our direct control.

For detailed information, please refer to our Shipping Policy.

9. Returns, Exchanges & Refunds

Returns, exchanges, and refunds are subject to our Return & Refund Policy.

Customers should carefully review the applicable conditions, including:

• Eligible products.
• Return/exchange time limits.
• Product condition requirements.
• Packaging requirements.
• Non-returnable or non-exchangeable products.
• Refund processing timelines.

Nothing in these Terms is intended to limit any consumer rights that cannot lawfully be excluded.

10. Cancellation

If order cancellation is available for an order, cancellation requests must be submitted within the applicable period communicated by AURA Curated Elegance.

Orders that have already been processed, packed, dispatched, or otherwise reached a stage where cancellation is not reasonably possible may not be eligible for cancellation.

Any refund will be handled according to our applicable refund policy.

11. User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials.

You agree to provide accurate and current information.

You should notify us promptly if you believe that your account has been accessed without authorization.

AURA Curated Elegance is not responsible for losses resulting from your failure to protect your account credentials, except where liability cannot lawfully be excluded.

12. Intellectual Property

All content available on the website, including:

• AURA logos and brand identity
• Product photographs
• Product descriptions
• Graphics
• Website design
• Text
• Videos
• Illustrations
• Icons
• Other original content

is owned by or licensed to AURA Curated Elegance unless otherwise stated.

You may not reproduce, modify, distribute, publish, sell, or commercially exploit our content without prior written permission.

13. Brand Name & Logo

AURA Curated Elegance, the AURA name, logo, visual identity, taglines, and related brand elements are proprietary brand assets.

Unauthorized use, reproduction, modification, or commercial exploitation is prohibited.

14. User Reviews & Content

If you submit a review, photograph, comment, testimonial, or other content to our website or social media channels, you agree that:

• The content is genuine and does not contain unlawful or misleading information.
• You have the necessary rights to submit the content.
• The content does not infringe another person’s intellectual-property or privacy rights.

Where permitted by law, you grant AURA Curated Elegance a non-exclusive right to use submitted content for legitimate marketing, promotional, and website purposes.

15. Promotions & Offers

From time to time, AURA Curated Elegance may offer discounts, promotional codes, seasonal offers, or special campaigns.

Each promotion may have additional terms, including:

• Validity period.
• Eligible products.
• Minimum order value.
• Maximum discount.
• Usage limitations.

Promotional terms displayed with the relevant offer will apply.

16. Third-Party Services

Our website may use third-party services such as:

• Payment gateways.
• Shipping and logistics providers.
• Analytics services.
• Social-media services.
• Hosting providers.
• Other technology providers.

Third-party services may have their own terms and privacy policies.

We are not responsible for independent actions or policies of third-party providers, except to the extent required by applicable law.

17. Website Availability

We aim to keep our website available and functioning properly. However, uninterrupted access cannot always be guaranteed.

The website may occasionally be unavailable because of:

• Maintenance.
• Updates.
• Technical problems.
• Hosting issues.
• Security incidents.
• Internet or network failures.
• Events beyond our reasonable control.

18. Limitation of Liability

To the extent permitted by applicable law, AURA Curated Elegance will not be responsible for indirect or consequential losses arising from the use of our website or products.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

19. Force Majeure

AURA Curated Elegance will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, severe weather, government restrictions, strikes, transportation disruptions, technical failures, or other unforeseen events.

20. Privacy

Your use of our website may involve the collection and processing of personal information.

Please refer to our Privacy Policy for information about how we collect, use, store, and protect personal information.

21. Consumer Rights

Nothing in these Terms is intended to remove, restrict, or override consumer rights available to you under applicable Indian law.

The Consumer Protection Act, 2019 includes provisions relating to consumer protection and measures addressing unfair trade practices in e-commerce.

22. Changes to These Terms

AURA Curated Elegance may update these Terms & Conditions from time to time.

Updated terms will be published on this page along with the revised Last Updated date.

Your continued use of the website after an update constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

23. Governing Law

These Terms & Conditions shall be governed by the applicable laws of India.

Any disputes arising from your use of the website or purchase of products shall be subject to the jurisdiction of the courts/appropriate forums having jurisdiction under applicable law.

24. Contact Us

If you have questions regarding these Terms & Conditions, orders, products, or other website matters, please contact us:

AURA Curated Elegance
Phone: +91 70750 52882
Email: auracuratedelegence@gmail.com
Location: India